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How to check for delayed e-file acknowledgements

by Intuit•6• Updated 2 days ago

Be sure to check your e-file acknowledgments frequently to ensure you pull the acknowledgment as soon as it is available.

Before you start:

Returns are not officially delayed until they exceed the maximum processing time as defined by:

  • Federal return acknowledgements are usually available within one to three business days.
  • State return acknowledgements are usually available within two to five business days.
  • BSA acknowledgments (for Form 114) are usually available within two to five business days.
  • Department of Labor acknowledgements (for Form 5500) are usually available within one business day.

Returns are considered timely filed based on the time they are timestamped during the e-file transmission process, not when they are accepted.

Current delayed acknowledgments

AgencyReturn TypeStart DateSoftwareReturn Count
Louisville KYIndividual Returns2024-11-25LacerteSmall number of returns
Louisville KYS Corporate Filing2024-11-25LacerteSmall number of returns
RICorporate Returns2024-12-06ProSeriesSmall number of returns
RIS Corporate Filing2024-12-07ProSeriesSmall number of returns
RIS Corporate Filing2024-12-09LacerteSmall number of returns
RIPartnership Returns2024-12-06LacerteSmall number of returns
Louisville KYIndividual Returns2024-11-25ProConnect TaxSmall number of returns
Louisville KYCorporate Returns2024-11-27LacerteSmall number of returns
RIPartnership Amended2024-12-12LacerteSmall number of returns
Louisville KYPartnership Returns2024-11-25LacerteSmall number of returns
RICorporate Returns2024-12-06LacerteSmall number of returns
RIPartnership Returns2024-12-06ProSeriesSmall number of returns
ILCorporate Returns2024-12-13ProSeriesSmall number of returns
RIFiduciary Returns2024-12-09ProSeriesSmall number of returns
RIS Corporate Filing2024-12-09ProConnect TaxSmall number of returns
CTPartnership Amended2024-12-13LacerteSmall number of returns
ILCorporate Returns2024-12-13LacerteSmall number of returns
IDFiduciary Returns2024-12-13ProSeriesSmall number of returns
IDFiduciary Returns2024-12-11LacerteSmall number of returns
Louisville KYCorporate Extension2024-12-04LacerteSmall number of returns
Louisville KYCorporate Returns2024-12-13ProConnect TaxSmall number of returns
Louisville KYS Corporate Extension2024-12-10LacerteSmall number of returns
RIPartnership Returns2024-12-12ProConnect TaxSmall number of returns
RIS Corporate Amended2024-12-06ProSeriesSmall number of returns

Follow these steps if you're experiencing a delay not listed above:

  1. Sign in to My Account.
  2. Follow the link above, or from your dashboard, go to e-File center ⮕ e-File status.
  3. Enter the required information:
    • The Product you used to e-file the return
    • The Status you want to check for (typically All)
    • Enter the Tax Year
    • Enter the Customer Number
    • Your client's tax identifying number in SSN/EIN.
  4. Click the Submit button to retrieve acknowledgements for your client from the specified date range.

If the status shown on My Account is different then the status in your tax program, you'll need to update the acknowledgement status in your program:

There's no longer a need to submit delayed acknowledgements to the AckTrack system. When returns are outstanding longer than the expected turnaround time we're automatically notified and start working with the agency.

Lacerte Remote Entry ProcessingLacerte Tax 2017Lacerte Tax 2018Lacerte Tax 2019Lacerte Tax 2020Lacerte Tax 2021Lacerte Tax 2022Lacerte Tax 2023Lacerte Tax Planner 2017Lacerte Tax Planner 2018Lacerte Tax Planner 2019Lacerte Tax Planner 2020Lacerte Tax Planner 2021Lacerte Tax Planner 2022Lacerte Tax Planner 2023ProSeries Basic 2017ProSeries Basic 2018ProSeries Basic 2019ProSeries Basic 2020ProSeries Basic 2021ProSeries Basic 2022ProSeries Basic 2023ProSeries Fixed Asset ManagerProSeries Professional 2017ProSeries Professional 2018ProSeries Professional 2019ProSeries Professional 2020ProSeries Professional 2021ProSeries Professional 2022ProSeries Professional 2023

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