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Troubleshooting the error Unable to access encrypted Lacerte Tax data
by Intuit• Updated 4 months ago
When opening Lacerte or when switching tax types, it may fail and present the following error message:
"Unable to access encrypted Lacerte Tax data
Inaccessible encrypted database: C:\Lacerte\YYTax\Idata\data1IYY.dbf*"
*The path and filename may vary.
This error message will appear when the Lacerte program determines that database files are encrypted. They may not actually be encrypted; they may also have been corrupted, or something may be interfering with program access to the database files.
- This article references default installation paths and uses YY to reference the tax year in 20YY format. C: will always indicate the local drive and X: will always indicate the network drive.
Common causes we've seen for this message include:
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