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Troubleshooting the error Unable to access encrypted Lacerte Tax data
by Intuit• Updated 11 months ago
When opening Lacerte or when switching tax types, it may fail and present the following error message:
"Unable to access encrypted Lacerte Tax data
Inaccessible encrypted database: C:\Lacerte\YYTax\Idata\data1IYY.dbf*"
*The path and filename may vary.
This error message will appear when the Lacerte program determines that database files are encrypted. They may not actually be encrypted; they may also have been corrupted, or something may be interfering with program access to the database files.
- This article references default installation paths and uses YY to reference the tax year in 20YY format. C: will always indicate the local drive and X: will always indicate the network drive.
Common causes we've seen for this message include:
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