2024 Lacerte Tax Planner Not Launching?

I've installed the 2024 Lacerte program and the 2024 Lacerte Tax Planner. However, when I click on the icon to launch the 2024 tax planner, nothing happens. I have to go to the installer files to click on the launcher instead of the app to get it to open.

Does anyone else have this issue? Am I doing something wrong? I've tried reinstalling the app with no success.

krystal · ‎01-13-2025

I'm having this issue as well. However, I cannot get the launcher to open the program either.

SunnySoCAL · ‎03-04-2025

So is there a solution to this? I can get the tax planner 24 to start via the icon in the Lacerte software but when I try to open using the program short cut it won't launch.