I like the idea, but they won't give you discount for the bugs found or answer provided because the very purpose of the this board is to take advantage of us.

They manage the software as if it is a freeware with community support. If they were to manage the software as a commercial software, then they would accept cases, publish known bugs, etc. Please support my idea to let them provide support as a true software company, click <a href="https://proconnect.intuit.com/community/proconnect-tax-idea-exchange/request-a-case-management-tool-...">this link</a> to upvote.