bzach
Level 2
07-13-2022
01:12 PM
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Has anyone else encountered this issue? When I log in to Intuit Tax Advisor, if I have a browser window active in Quickbooks Online it errors out and makes me re-log in and vice versa. I can't seem to keep both QBO and ITA open and active at the same time.
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Employee
07-14-2022
12:23 PM
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The current solution is to open a in private browser in incognito mode. This is something we are working to improve on. To open a browser in incognito mode:
Right click on the browser icon and choose New Incognito Window.
Paste the web address in the address bar