I'd like to know too!

I would like some sort of response from Lacerte.

1. Why does the '4720' show up if it has nothing to do with the type of return we are filing. Better yet, why does it show up at all?

2. It causes, occasionally, error message when e-filing. A real nuisance, especially when it has nothing to do with the return being filed.

@navy You'll need to contact Support.

This forum ain't it. We are fellow software users.