It may have something to do with finger printing. Have you been finger printed ? You should call the help desk for help on application
TOA = Terms Of Agreement.
"Each new Principal and Responsible Official must sign using their Personal Identification Number (PIN), acknowledging they have read:
The Privacy Act and Paper Reduction Act Notice
The FBI Privacy Act Statement and
Accepted the TOA"
Thank you so much. I do have to redo my fingerprints even though I am reapplying.
I was not seeing that option during the application process. I called the IRS help desk and they walked me through it. thanks.
Where did you end up finding it, because I am having the same issue?
