lady comes in with her 2022 data.. finished her return in like 15 minutes. they she goes. "the only year I did not have you prepare my return was 2018 where I only had two W-2s and it was super simple and I did the return on (unnamed program, not TurboTax). Now the IRS wrote me and they want me to pay back the refund I already received.. Who should I call to fix this?" lol.. I wanted to say.. well not so simple afterall maybe, huh? but i was kind and offered to look at it
My guess is that the CP-2000 came in 2020, she wasn't opening her mail because she thought it might have Covid virus, now she is receiving the final collection notice. If you charge her what your time is worth, she can't afford it.
