TAtkins10
Level 1
‎01-14-2021 02:57 PM

Any one getting this error? I have tried twice and it will not update.

 

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IntuitAngee
Employee
Employee
‎01-14-2021 03:02 PM

Good Afternoon TAtkins10,

This is a common error when updating, not all the required files for the update were extracted. This can usually be resolved by rebooting your computer, then coming back into the program to try the update again. 

Thank you for your post in the Accountants Community!

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JennyT
Level 1
‎01-14-2021 04:32 PM

I'm getting an error message also and I have rebooted twice and try again and it is not working.  Is any else having problems with this update?

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IRonMaN
Level 15
‎01-14-2021 04:46 PM

I had the issue too.  Try going to your start menu and then right click the program.  Select run as administrator and then try installing the update.


Slava Ukraini!
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TAtkins10
Level 1
‎01-14-2021 04:51 PM

It took me took 7 reboots to get the update to go through, but it finally went through.

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JennyT
Level 1
‎01-14-2021 05:15 PM

Mine final went through also after 6 reboots.

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