Laespiga
Level 1
01-08-2021
09:37 AM
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I am having trouble closing my General Ledger for 2020. Error says I must first close my accounts payable from 2018? I don't have any accounts payable, ever. Regardless, when I try to close it, the system does not let me. I was on hold yesterday for 3 hours and 40 minutes. So, basically, my company can't function until they answer my phone. Any suggestions or solutions?!!?
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JRC
Level 8
01-08-2021
09:57 AM
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1 Select the Accounts Payable Folder
2 Select the Update Company File
3 Enter the Date 123118 in the Last Year-End Dates
4 Save
This Seems Antiquated but its the only way to do it.. Same with the Accounts Receivable.
