mocpas
Level 1
‎01-03-2020 12:32 PM

Has anyone been able to submit WI EFW2 files?

I am getting error messages about the tax withholding numbers. I tried a few different clients and get the same message.

EasyAcct says it is Wisconsin's issue. Wisconsin says it is an issue with EasyAcct.

 

 

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George4Tacks
Level 15
‎01-03-2020 06:23 PM
Someone else reported a similar error, so my guess is programming.
You will need to contact support for help on this https://proconnect.intuit.com/community/help-articles/help/how-to-contact-easyacct-for-help/00/4965

Answers are easy. Questions are hard!
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tonycpa
Level 3
‎01-13-2020 11:45 AM

Same problem.  WI hold time an hour, EASYACCT hold time an hour. Sheesh!

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tonycpa
Level 3
‎01-13-2020 01:59 PM

Support just helped me.

After you click the create EF file, look on the left side you will see WI highlighted.  You must double click on the WI icon(highlighted in green on my screen) , then a box pops up where you must manually enter the WI WH number.  I used copy and paste from my company screen.

I then tested the file on WI aok, and then I filed WI AOK

New procedure for 2019, EASYACCT does not automatically pick up the WI WH number from the company file, you must manually reenter it as listed above.

View solution in original post

George4Tacks
Level 15
‎01-13-2020 02:07 PM

@tonycpa Thank you for sharing this information. I believe you can pick your response as the answer. That will highlight it for future use by those with the same question. 

@mocpas This will hopefully help you.


Answers are easy. Questions are hard!
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janglemyer
Level 1
‎01-14-2020 04:26 PM

THANK YOU!!!  Been on the phone over 2hrs waiting for customer service.  RIDICULOUS CUSTOMER SERVICE.  Not buying this product again.

I sent a file to WI and they said the WTN is defaulting to 036-8888888888-01 and needs to be the WTN for that company.  Program issue.

 

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