Jooles
Level 1
02-07-2020
08:19 AM
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I see discussions about client recall function not working in Lacerte Tax, then I see that it was solved. But when I click on "go to solution" nothing happens. What is the solution to fixing this problem?
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George4Tacks
Level 15
02-07-2020
10:31 AM
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It appears that link the broken link you found, the recall function may have been broken again. Use Ctrl + L to open a fix it ticket with Lacerte and ask them directly. Post a solution if you find one.
@IntuitAustin may be able to dig out more information.
Answers are easy. Questions are hard!
Jooles
Level 1
02-07-2020
10:38 AM
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Thank you. We actually had an update after I was already in Lacerte this morning and apparently that fixed it! We stay on top of our updates and from the posts, I was expecting it to already be fixed. All is good now!
George4Tacks
Level 15
02-07-2020
10:49 AM
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You can mark your own answer as a solution! That may help others. Thanks for responding.
Answers are easy. Questions are hard!
Answers are easy. Questions are hard!
