cgalloway
Level 1
12-07-2019
12:04 PM
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Unable to backup from an old PC and restore to a new PC. Selected all clients on old pc-> client -> back up -> to USB Drive. On new PC -> client -> restore -> selected the folder on the USB drive and it shows "has no (year) individual detail"
I am using Lacerte 2015-2018
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George4Tacks
Level 15
12-07-2019
12:04 PM
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My typical installation is X:\\Lacerte\YYtax\idata so I think you should probably be trying to restore from E:\\Lacerte\YYtax\idata
Use Browse when you try to restore. (Key part is the idata)
Answers are easy. Questions are hard!
abctax55
Level 15
12-07-2019
12:04 PM
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That's the correct process...
So try it again? Or, try just one or two clients to see if it'll work?
And, make sure the flash is functional?
HumanKind... Be Both
