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Kristina did everything she could to resolve this issue. She was nice, patient and willing to try all avenues within her power but ultimately this was out of her control.
She did all she could of course i am disappointed this could not work but this wasnt on her.
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FYI, this is a peer support forum, not a feedback forum for Support. Support techs rarely visit here, and this likely won't make it back to them. If you received a survey, that link would be the place to provide this info.
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Thanks for the clarification. Just to note—it was 4/15, and I followed the link I was provided, which directed me here. I understand this may not be the intended place for feedback, but I was using the channel given. I appreciate you pointing that out and at least people do respond