Are you a Lacerte user or ProSeries? If Lacerte, did you try posting this question on their board?
If they are a ProSeries user, they have major issues if they are getting that message 😁
Step number 1 with any issue - have you rebooted your computer?
https://accountants.intuit.com/support/en-us/help-article/system-responses/insufficient-user-rights-...
** moved to the proper group**
@Just-Lisa-Now- Guess that's a Champ power?
