okonskae
Level 2
03-19-2025
10:47 AM
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Anyone know if Tech Support is aware of any issues regarding locking and unlocking clients in Lacerte? Keep getting an error when trying to lock or unlock a client in Client Status that client is currently in use. I don't have time for extra steps.
robmotty
Level 1
03-19-2025
11:03 AM
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I am having the same problem. I found a workaround if you go to client tab in top left and lock from there. I have not contacted support for a solution.
sjrcpa
Level 15
03-19-2025
11:04 AM
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They are aware
The more I know the more I don’t know.
WAAZCPA2762
Level 3
03-20-2025
07:26 PM
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I had a problem locking an Scorp return, keep getting that error that the file was being used. I did call Tech Support and they are aware of the issue, and they gave me that work around you mention.
