michele
Level 7
‎02-04-2025 09:52 PM

We are on an office network with 8 computers. Lacerte stays open even when you exit. Tried waiting. a few minutes then logging in and it  still comes up with the same user. Tried shutting down rebooting  no luck  same user. I have season support staff morning shift and evening shift  evening cannot log in since it will not let you. it saves the same user. What a mess. Did not have any luck with tech support. 

Anyone else have issues?  Also this morning it took 10 minutes to get a verification go to log in.

 

thx

Michele

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George4Tacks
Level 15
‎02-05-2025 10:39 AM

I have noticed that there are times both when opening and when closing that Lacerte sends up a 2nd screen that is behind the main screen. I finally learned to use Alt + Tab to be able to see the open screens and find the miscreant pain in the patootie screen that Lacerte though was so imported for me to see hidden in the bowels. 

Alternatively just use Ctrl + Alt + Del to start taskbar to close Lacerte, which should also close that other bothersome pest.


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George4Tacks
Level 15
‎02-05-2025 10:48 AM

Here is an example that blocks the Lacerte program. This time it did "almost" show up in front of Lacerte, but as usual it does not format so I can see what the choices are, Nor can I find that DON'T EVER SHOW THIS AGAIN box. 

Popup.jpg


Answers are easy. Questions are hard!
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