Sandy001
Level 2
‎12-11-2024 07:27 PM

I experienced an error code when using Lacerte 2024. I followed the instructions and after I went to the Lacerte Tool, my log in disappeared. I click on the icon to open the software and am NOT required to put in my credentials. I'm concerned about data safety.

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CMcCullough
Level 3
‎12-12-2024 11:38 AM

Did you already have 2022 or 2023 Lacerte open?  Now there is one sign on for 2022 through 2024.  We have not downloaded 2024 yet, but I am loving it with 2022 and 2023.  I so hated logging into intuit link, then 2022 and then 2023 with different codes to be entered for each.  Pain in the butt.  So this new change is very welcome.  

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Sandy001
Level 2
‎12-12-2024 12:50 PM

I did not, but other years did not require a sign in either. I finally was able to resolve. A reboot did not work, but a complete shut down did. Thanks for replying!

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