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Hello. I attempted to file a return for a married couple. The husband had passed away in December. The e-file rejection reason states the following:
The SSN used in the filing has been locked by the Social Security Administration because their records show it belongs to someone who is deceased.
The IRS receives this information from the Social Security Administration. If after verifying the social security number and last name you feel this was received in error, please contact the Social Security Administration at 800-772-1213.
These situations may take some time to resolve. You have the option to wait for a resolution from the IRS (this takes 4 to 6 weeks or more) or file this filing by mail.
Has anyone ever faced this issue? Any advice on how to proceed would be appreciated.
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We end up filing by mail.
Expect delays from the IRS.
The more I know the more I don’t know.
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Would there need to be any update on how we list the husband or spouses name?
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Many times with a couple, if the spouse that passed was the taxpayer, we will switch and list the surviving spouse as the taxpayer and the deceased as the spouse. This will usually allow an e-file.
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That might work.
I had never done this until I got a VA rejection this year telling me I had to list the surviving spouse as taxpayer. The federal return had already been accepted.
The more I know the more I don’t know.
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Thanks for the advice.
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I attempted to switch the names however it still did not go through ..
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E-Filing is currently not open. You will need to wait until it opens later this month to E-File.
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@crystalalz What year are you filing? The SSN is usually not locked right away.
The more I know the more I don’t know.
