SunnySoCAL
Level 2
06-06-2023
12:15 PM
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Why am I receiving this "Browser not supported" error while trying to login to Lacerte 22, 21, and 20?
This is a new computer and I ran setup from the network?
I have Google Chrome version
Chrome is up to date
Version 114.0.5735.110 (Official Build) (64-bit)
and Edge
Microsoft EdgeVersion 114.0.1823.37 (Official build) (64-bit)
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SunnySoCAL
Level 2
06-06-2023
01:25 PM
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Lacerte tech support KEPT telling me to run Tool hub, WebSetup/Force which didn't WORK as I did that 3 times.
I did ever single Tool hub Program tool... Set JRE memory, Reset options, Clear Cache, Reset Display, and FINALLY Run Component Repair which I believe was the tool that worked. Finally able to login. What a good waste of 4 hours.
IRonMaN
Level 15
06-06-2023
02:02 PM
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"What a good waste of 4 hours"
That's the spirit! As least it wasn't a bad waste of 4 hours. Maybe because it is sunny in So Cal helps you look at things in a positive light.
Slava Ukraini!
George4Tacks
Level 15
06-06-2023
02:16 PM
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Answers are easy. Questions are hard!
