We are having similar issues on multiple computers. Let me know if you find a fix!

I removed all versions/years of Lacerte program from the computer including Lacerte tax planning. Then I rebooted the computer and reinstalled current version. That took care of the problem and the data was not lost.  But I wasn’t dealing with many clients since this was a computer I was using to work remotely. Good luck I was nervous so hope you can back up files before trying.