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I downloaded the 20 tax program to a different computer. I copied the IDATA files on my backup to the 20 tax folder. When I open the 20tax program and pull up a client there are some red dots on the client page and when I look at the forms tab no information populates on the forms. Is there a step I need to do to have the 20 year work?
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Mapping data and files requires being very thorough and complete and precise. I have had to do it. I can't tell you anything other than that.
If you can reach Rebecca at tech support she will be able to help. She is smart and knowledgeable. I don't know how to reach particular people in tech support.
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I think you need more than the IDATA files.
A better way to transfer data is to back it up thru Lacerte on the old computer and then restore it thru Lacerte on the new computer.
The more I know the more I don’t know.
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You can copy/paste the idata FOLDER - not just the idata file. Each client's data consists of 4-6 actual files.
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Thank you for your reply. I have talked to Rebecca.
