Rhondah1
Level 1
03-18-2022
07:42 AM
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I spent probably 2 + hours yesterday on phone with inept support related to family link and Form 8615. I was literally told, "I cannot escalate you or I will lose my job". The second call, after 13 minutes of explaining the issue, the "support" person said, "is this on a 1040?"
Numbers pulling into the calculation are incorrect for the child's return.
I really need help on this issue and it appears to me there may be a programming error on this.
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George4Tacks
Level 15
03-19-2022
11:05 AM
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Correct the numbers on the parents return would seem like a simple solution.
Answers are easy. Questions are hard!
sjrcpa
Level 15
03-19-2022
12:31 PM
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i.e. Manually enter them if the link is bringing in the correct numbers.
The more I know the more I don’t know.
