Deetz
Level 1
02-23-2022
10:38 AM
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A Lacerte user is getting the error 'Preparer File is missing from your system' for two clients when attempting to e-file. She has successfully e-filed many others, and continues to do so.
What can I try?
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George4Tacks
Level 15
02-23-2022
01:46 PM
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Screen 1 - Assign a preparer?
Answers are easy. Questions are hard!
Deetz
Level 1
02-24-2022
07:51 AM
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Nope. That's a diagnostic error you'd get before e-filing. This is after the validation process when she's trying to e-file.
