richrechif
Level 1
02-04-2022
01:20 PM
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This was reported to support on 1/30/2022
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Level 8
02-04-2022
01:43 PM
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I would call Support to report this error. This is a community forum, Lacerte doesn't monitor it. So you'll likely get a fix faster if you setup a Glance session with an agent to show them so they can move it up the chain for a software fix. But we do appreciate you knowledge-sharing so that we all know about it.
Also, this kind of thing is why I don't rush to start and file taxes. There are bugs to work out. Hang in there, we will (somehow) survive this tax season.
*If this (or another answer/reply) solves your problem, please click "Accept as Solution" to get this post out of the "Unanswered" queue of posts.*