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A Lacerte article said if you sign up for the IRS recommended 2-FA for login purposes, you will be allowed to stay logged in for 12 hours. I thought this was great news, but it doesn't work. I am still logged out after 20-30 minutes of inactivity AND now have to get a code off my phone every time. What a nuisance! I do this 10-20 times a day! I was told by support that the 12-hour rule is okay with the IRS, but LACERTE decided to keep the 20-30 logout requirement! Support - if this is true, please make my life easier and not harder...allow 12 hours. Anyone else experiencing this?
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Recent article Upgraded Login Security Recommendation for Tax Year 2021
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That's the article I was referring to. Please let us know when the 12-hour rule is in effect. In the meantime, I have turned off my 2-FA. I would like to turn that back on, as it is a good practice for security. Thank you.
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I agree - same here. We need more than 30 minutes before auto log-off. We were promised that if using 2 factor authentification!!!
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If you have a moment, we'd love your feedback on this topic. Here's a survey on 2FA.
