1140Colegateave nue
Level 2
04-01-2021
07:56 PM
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sjrcpa
Level 15
04-01-2021
08:15 PM
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Update your software? Version 41.0401 uses May 17, 2021.
The more I know the more I don’t know.
1140Colegateave nue
Level 2
04-02-2021
02:17 PM
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Software has been updated with no success.
sjrcpa
Level 15
04-02-2021
03:25 PM
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Do you have an override somewhere? Did you use the Custom Letter?
My instructions say May 17.
We're talking 1040, right?
The more I know the more I don’t know.
1140Colegateave nue
Level 2
04-02-2021
03:36 PM
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No override, I did check the customer letters. Several other people had the same problems. I can manually change the date. For the money, we are charged this should be a problem that I am experiencing. I invested one hour on the phone with tech support.