DianeK21
Level 3
03-05-2021
04:27 PM
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I transmitted an electronic return this morning; federal was accepted, but CA was rejected because I needed to run a Lacerte update. I ran the update and attempted to transmit CA again. It keeps rejecting because it wants the federal return to go with it, but federal isn't transmitting again because it was already accepted. Is there a way around this? My call to customer support was useless.
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George4Tacks
Level 15
03-05-2021
05:22 PM
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I am pretty sure, but don't quote me unless it works.
Wait for Fed acceptance (usually very quick). Remove the check mark for Federal e-file and transmit the CA. After that put the check mark back..
Answers are easy. Questions are hard!
DianeK21
Level 3
03-05-2021
07:40 PM
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No, that didn't do it. Thanks for the suggestion.
