nivers
Level 1
12-06-2019
11:01 PM
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We are getting a ref code #47121 stating that at least one of the SS# on the MEC input does not match the Client Information Input they all match.
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George4Tacks
Level 15
12-06-2019
11:01 PM
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Sometimes the program garbles things. All individual input should be done via the drop down. Go in and delete the SSN. Exit the program and come back and redo the entry by clicking the drop down for First Name and let the computer do the rest of the fields. That MAY clear the diagnostic.
Answers are easy. Questions are hard!
nivers
Level 1
12-06-2019
11:01 PM
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Thanks! That fixed it!
