BUCKB
Level 1
02-27-2021
01:21 PM
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Most of the workstations in our office are not able to export K-1s from business entity programs to the individual program. Only one workstation is able to export & receive K-1s. We have analyzed the difference in set up and do not see a startling difference. Whether the user name makes any difference or not: Besides being workstation #1, the one enabled workstation is the only one with its own unique "user name" . All the other workstations have the same user name. If the user name makes a difference - how do we change the "user name".
We called in once to Lacerte help line and spent an hour and a half with out results. HELP!! PLEASE.
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sjrcpa
Level 15
02-27-2021
01:23 PM
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You can enter a lot of K-1s in an hour and a half.
I don't know what the fix is here.
Ex-AllStar