What's the average hourly wait to speak to someone at Lacerte - to buy an additional product no less?
I suppose if everyone complains maybe they will listen - this is enough to drive me somewhere else
About the same wait as to speak to someone at IRS, about how much tax to pay.
I have been waiting for an hour just to find out how to change my scanner settings. I AM in the process of dumping this program soon. Love the program for 25 years but BAD support - ever since Intuit took over.
Nope, I want to start a revolution against Intuit - get more **bleep** people to answer the phones.
How is "changing my scanner settings the same as "buying a new product"?
And what am I missing about how Intuit knows anything about your scanner settings?
Maybe I'm not using MY scanner to it's full capabilities ....
Battling windmills....have at it LOL
After reading the activity in this post, I just have one question ------------------ Who's on first?
Who's on first?
Obviously, "I" don't know 🤐
