debbie2
Level 1

Client logs into Link after receiving an invite but Link still says client needs an invitation.  Even after deleting cookies and clearing the cache the same problem occurs, client cannot access Link.

0 Cheers
Kathi_at_Intuit
Moderator
Moderator

I would take a look at this knowledge base as it may help resolve this:

Taxpayer Intuit Link Message - First, You'll Need to Ask Your Accountant to Invite You


**Say "Thanks" by clicking the thumb icon in a post
**Click "Mark as Best Answer " to mark the post that answers your question.

View solution in original post

0 Cheers
jerry2177
Level 1

I am having this same problem, but the link in this post is not working. Where can I get the solution? Thank you, Jerry

0 Cheers