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Our firms IT does not show an update from yesterday resolving the organizer formatting issue. Did it actually happen? I have been on hold with support for almost two hours, so I have not had a confirmation from Lacerte themselves one way or another.
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Yes... and it fixed "most" issues (at least for me).
You should be on version 41.0107 (as of late yesterday... I haven't check for any updates today)
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But didn't you have to go back and redo things to get them to work?
Slava Ukraini!
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Jeff, "I" didn't. Some folks, evidently yes. And my colleague is having printing issues that are supposedly due to "HP Printer drivers aren't happy" with Lacerte organizers.
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Do the prior year numbers show up on your tax organizer?
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It looks like mine are OK too.
The more I know the more I don’t know.
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When I printed the organizer to our HP printer the lines around/borders on the organizer input pages and the questionnaire were "sloppy". When we printed to our copier they look fine.
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The prior numbers are showing up on our organizers. Be sure you have checked the box to print prior numbers...speaking from experience!
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↓ Lots of Organizer bits in the "Community" ↓
Organizer Issues - Intuit Accountants Community
↓ And in "Lacerte Tax News and Updates" ↓
Solved: Organizer issues under investigation - Intuit Accountants Community
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Answers are easy. Questions are hard!
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A known issue; my colleague has the same problem. Lacerte is "working on it" with her. If/when there's a solution, I'll post it.
Their first suggestion was to update HP drivers.
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Per my colleague, her Organizer printing issues were resolved by having her IT support download/update the drivers for the HP printer.
Those of you still experiencing problems might want to give that a try.....