but possibly you can look at Settings > Options > Firm information and verify that the EFIN is there.  

Thanks for your response.

I checked the firm information and EFIN is not there.

The answer may be here, otherwise you will need to contact Support on Monday. https://proconnect.intuit.com/community/license-information/help/register-your-efin-with-intuit-befo...

Thank you for your help.

I may have to call Intuit for support on Monday.

I found out the solution.

I did not download the prep file.

Thank you for your help!