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I opened 2019 Lacerte today and received a message that Lacerte needed to download a new prep file. But nothing has changed why would I need a new prep file for 2019? Anyone else see this?
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Answers are easy. Questions are hard!
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@George4Tacks Thank you. I am not use to seeing this.
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Answers are easy. Questions are hard!
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they changed my zip code in my prep file and dropped a digit - now i get diagnostics that i am in a foreign country and i called lacerte and am not able to fix the address back to what it was before they did their "update" - no answer on when this would be fixed - not very happy as it affects my old versions and i have returns i need to file ASAP for loan approvals - anyone else get a bad prep file in this latest update??
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you updated mine with BAD info - and no word on when it can be fixed !! its a problem for me
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@L D Evans You are posting to other users. You need to contact support to get this resolved.
Maybe @IntuitAustin can get someone to reach out to you tomorrow.
Answers are easy. Questions are hard!
