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There used to be a useful toggle until last year for "Dependent with ITIN (for CTC)". For some strange reason, Intuit doesn't find it helpful to re-purpose this toggle and removed it altogether.
There are still toggles on Screen 2 to suppress EIC and CTC but choosing to suppress CTC will have no impact on the partial credit of $500 (you would think otherwise, right?).
That leaves you one option, which is to call on our all POWERFUL "-1" and enter that on Screen 38.2 under "Child tax credit and other dependent credit (Form 1040, line 12)" as an override. Voila, the problem is gone 😜
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https://www.webfx.com/tools/emoji-cheat-sheet/

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There should be a box on the info worksheet for "not qualifying child or non US". That should eliminate that $500 credit.
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Just off the top of my head, I am in compilation mode now, but if there is no dependency exemption for them now and no credit for other dependents, why would you need them on the return? As a stopgap, you could suppress the Child Tax credit in Screen 2.
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