CarolynF
Level 1

I received an Electronic Pre-Transmission Error Report -

Exception occurred during EF batching client:

TEFile.LoadWholeFile: Unable to open whole e-file C:\LACERTE\.........(no exception, just bad result)

Have tried to redo this several times - how can I fix this if it not an exception, just not working right? Other returns are working correctly.

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George4Tacks
Level 15

You may get a hint here https://proconnect.intuit.com/community/lacerte-tax-discussions/discussion/e-file-error/00/79086

Since this posted Lacerte has added https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l... which may fix that data file. 

When all else fails, decide which is quicker - Reload a back up of the client and do the input again OR - Call Support

 


Answers are easy. Questions are hard!
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