CarolK
Level 1
09-09-2020
12:02 PM
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I get this error when I try to requst signature on a 5500 AMD return. "An error occurred when attempting to update the signature status. Please be sure you are connected to the internet, etc. " This statement comes up as soon as I change to the 5500 Lacerte Page, even before I try to request. Is there a fix for this? Or is there really an error in the signature status.
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qbteachmt
Level 15
09-09-2020
12:31 PM
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It seems you previously asked this same question, here:
https://proconnect.intuit.com/community/lacerte-tax-discussions/discussion/5500-diagnostic/00/99766
No need to ask twice. Thanks.
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