melstaxbs
Level 1
08-26-2020
02:56 PM
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i get a failed transmission every time i send a tax return Business/Individual etc ..it says i need to update my software when i go to updates it says i'm using current software!!!
55 Mins on hold with lacert is Unacceptable ...both calls i've made have been this long!!
terrible experiencethus far...any one having the same issue??
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IRonMaN
Level 15
08-26-2020
03:00 PM
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I don't do Lacerte, but rumor has it doing a force install helps solve some mysteries. Have you tried doing that yet?
Slava Ukraini!
George4Tacks
Level 15
08-26-2020
03:27 PM
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- Try the new Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l...
Answers are easy. Questions are hard!
