Kathryn304
Level 1
12-06-2019
08:14 PM
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Best Answer Click here
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George4Tacks
Level 15
12-06-2019
08:14 PM
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Highlight the client > E-File > 3. e-file ack status > Update Ack .... for selected clients
If that fails, contact support. It may just be held up due to Govt Shutdown
Answers are easy. Questions are hard!
Kathryn304
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12-06-2019
08:14 PM
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Thank you George. Because it is a NYS return, I did not think the shutdown would affect it.
George4Tacks
Level 15
12-06-2019
08:14 PM
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I am just a user, so I can't say this is correct, but I believe NYS is "Piggyback" so it is affected by shutdown.
https://accountants-community.intuit.com/articles/1606410
Answers are easy. Questions are hard!
https://accountants-community.intuit.com/articles/1606410
Answers are easy. Questions are hard!
