You are posting on a text-based discussion forum on the internet. You stated some words that provide a condition. You didn't put it into context with why you need that info, or what you are doing. You have posted in a Lacerte community forum of peer uers.

Did you have a question?

More details always help.

Are they also refusing to take any distributions from the estate or trust?

No ein or ssn, then you have a paper file return and just put REFUSED for the ID number. 

Trustee/Executor should also refuse to make any more distributions until the number is provided.