Im not a Lacerte user but I believe Ive seen this link given to people in a similar situation that youre in.

https://proconnect.intuit.com/community/install-products/help/how-to-perform-a-force-install-of-lace...

Yes we have been down for the days and our tech guy can't get a resolution. We hope lacerte sees this and gives a way to fix it

@chrisgarywhip 

1)Posting twice about the same issue isn't necessary

2) DID you follow Lisa's advice (and mine on your other post) to do a force install via WebSetUp?