Jamiejs2
Level 2
05-20-2020
07:28 PM
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I am filing for an older couple, one of whom died in 2019. This is the first return I've filed for them. An un-named dependent shows up, and I have tried to delete it several times. They have no dependents, but the program will not allow the deletion, and continues to provide an error message. Any ideas?
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George4Tacks
Level 15
05-20-2020
07:38 PM
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Put stuff in for the dependent, then delete.
Answers are easy. Questions are hard!
Jamiejs2
Level 2
05-29-2020
02:51 PM
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Filling in information did not work. Thanks.
George4Tacks
Level 15
05-29-2020
03:00 PM
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If you look at at screen 2. Is the Delete button nice & clear? If so click it and go to another screen. If there truly is not info there you should see Delete where the Delete should be.
If all else fails, totally delete the client file and input it from scratch.
Answers are easy. Questions are hard!
