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PBR application stuck in a loop

vanidosa27
Level 3

Has anyone had this issue? My PBR application says my address has invalid fields and when I go in to check the address. I take the # sign out and replace it with unit. It gives me an error:

 
bankProcessor.tpg.holdShipment holdShipment should be in future
Please fix the errors and try again.
 

I tried to call Proseries and am very disappointed in their customer service. I was transferred 4 times before I had finally had enough. 2 hour call 

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