{"id":7586,"date":"2018-03-27T07:30:50","date_gmt":"2018-03-27T12:30:50","guid":{"rendered":"http:\/\/taxprocenter.proconnect.intuit.com\/?p=7586"},"modified":"2019-07-30T11:31:56","modified_gmt":"2019-07-30T16:31:56","slug":"procrastinators-how-to-deal-with-last-minute-tax-filers","status":"publish","type":"post","link":"https:\/\/accountants.intuit.com\/taxprocenter\/client-relationships\/procrastinators-how-to-deal-with-last-minute-tax-filers\/","title":{"rendered":"Procrastinators: How to Deal With Last-Minute Tax Filers"},"content":{"rendered":"

It never ceases to amaze me how many taxpayers wait until the 11th<\/sup> hour to file their taxes \u2013 and while there are three extra days this year to file by the April 17 deadline, we all know the procrastinators will wait until April 15, or even later, to give us their files.<\/p>\n

The question all tax professionals face this time of the year is how to deal with the workload, stress, deadlines and clients who procrastinate. I have learned during my 22 years in the profession that there are only so many hours in the day, and what doesn\u2019t get done today will get done tomorrow. Therefore, I have several ways of dealing with clients who procrastinate so that I can manage my stress and not let the business age me quicker than it should.<\/p>\n

To give me enough time to prepare the returns and lessen my stress, every year I set a deadline for clients to get their information to my office. Fortunately, having loyal clients with very little turnover allows me to manage the workload. I know how many returns I can manage to prepare between April 1 and tax day, and I encourage my clients to get their paperwork in by a certain deadline \u2013 allowing me sufficient time to take care of those who aren\u2019t going on extension.<\/p>\n

However, it\u2019s not a perfect world. Those who wait until the last minute and absolutely refuse to go on extension get my \u201cspecial rush rate,\u201d and those who don\u2019t are not in a rush to file go on extension. New clients who hire me in the last week to 10 days prior to deadline tend to get charged a higher rate, particularly when I am working 18-hour days, trying to manage the workload and maintain my sanity.<\/p>\n

I\u2019ve dedicated the last few years to having my clients adapt to working remotely, enabling me to be more efficient and productive. To get the work done and prevent pandemonium, clients send me their files through a secure portal. Intuit\u00ae ProConnect\u2122 ProSeries<\/a>\u00ae and other technologies allow me to get work done during tax season, without meeting too many clients; in fact, I usually see fewer than a half dozen clients in person!<\/p>\n

Being in the tax business, you have to develop methods that will help minimize last-minute tax filers and maximize your productivity. Some may use the method of charging higher rates, some simply decline to take on last-minute tax filers and others may work remotely, minimizing headaches and maximizing productivity. While all of us have to make money during the peak of tax season, we also have to decide what is best for our business and quality of life.<\/p>\n

I decided years ago that using the latest technologies to work remotely and avoid meeting clients in person is what works best for me and my business \u2013 and allows me to be productive. As the profession continues to evolve, what kind of choices will you make to maintain your sanity?<\/p>\n

Editor\u2019s note:<\/strong> This article was originally published on the Intuit\u00ae ProConnect\u2122 Tax Pro Center on April 5, 2017, and was republished with updates on March 27, 2018.<\/p>\n","protected":false},"excerpt":{"rendered":"

Learn how Andrew Poulos, EA, ABA, ATP, deals with the stress of clients who procrastinate on their taxes.<\/p>\n","protected":false},"author":107200975,"featured_media":4981,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"rkv_browse_by_id":0,"rkv_cta_id":0,"rkv_optimize_for_pagespeed":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"useModifiedDate":false,"customPublishDate":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false},"categories":[561584],"tags":[],"intuit_collection":[],"intuit_series":[],"coauthors":[509474189],"class_list":["post-7586","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-client-relationships"],"header_image":"","yoast_head":"\nProcrastinators: How to Deal With Last-Minute Tax Filers - 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