{"id":28825,"date":"2023-05-30T08:00:00","date_gmt":"2023-05-30T13:00:00","guid":{"rendered":"https:\/\/taxprocenter.proconnect.intuit.com\/?p=28825"},"modified":"2023-06-28T13:21:47","modified_gmt":"2023-06-28T18:21:47","slug":"what-happens-when-clients-receive-irs-letters","status":"publish","type":"post","link":"https:\/\/accountants.intuit.com\/taxprocenter\/tax-law-and-news\/what-happens-when-clients-receive-irs-letters\/","title":{"rendered":"What happens when clients receive IRS letters"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Getting a letter from the IRS can make some of your clients nervous, but there\u2019s no need to panic. The IRS sends notices and letters when it needs to ask a question about a taxpayer&#8217;s tax return, let them know about a change to their account, or request a payment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When an IRS letter or notice arrives in the mail, here are some steps you should advise your clients to do; of course, this starts with letting you know they received a letter.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Read the letter carefully<\/strong>. Most IRS letters and notices are about federal tax returns or tax accounts. Each notice deals with a specific issue and includes any steps the taxpayer needs to take. A notice may reference changes to a taxpayer&#8217;s account, taxes owed, a payment request, or a specific issue on a tax return. Taking prompt action could minimize additional&nbsp;<a href=\"https:\/\/lnks.gd\/l\/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMjcsInVyaSI6ImJwMjpjbGljayIsInVybCI6Imh0dHBzOi8vd3d3Lmlycy5nb3YvcGF5bWVudHMvcGVuYWx0aWVzIiwiYnVsbGV0aW5faWQiOiIyMDIzMDQyNC43NTY3NzQ3MSJ9.mYn0E9xcFpkjhsqa089eKXESHh9MLJ2U48wwsmv-_jw\/s\/2937781287\/br\/163211627482-l\" target=\"_blank\" rel=\"noreferrer noopener\" target=\"_blank\">interest and penalty charges<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Review the information<\/strong>. If a letter is about a changed or corrected tax return, the taxpayer should review the information and compare it with the original return. If the taxpayer agrees, they should make notes about the corrections on their personal copy of the tax return and keep it for their records. Typically, a taxpayer will need to act only if they <em>don&#8217;t<\/em> agree with the information, if the IRS asked for more information, or if they have a balance due.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Take any requested action, including&nbsp;<\/strong><a href=\"https:\/\/lnks.gd\/l\/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMjgsInVyaSI6ImJwMjpjbGljayIsInVybCI6Imh0dHBzOi8vd3d3Lmlycy5nb3YvcGF5bWVudHMiLCJidWxsZXRpbl9pZCI6IjIwMjMwNDI0Ljc1Njc3NDcxIn0.ftAafO0IwQ1MNOchj1s6nD-A5nF-b62u4jD8EBxIsIs\/s\/2937781287\/br\/163211627482-l\" target=\"_blank\" rel=\"noreferrer noopener\" target=\"_blank\"><strong>making a payment<\/strong><\/a>. The IRS and authorized private debt collection agencies do send letters by mail. Taxpayers can also view digital copies of select IRS notices by logging into their&nbsp;<a href=\"https:\/\/www.irs.gov\/payments\/your-online-account\" target=\"_blank\" rel=\"noreferrer noopener\" target=\"_blank\">IRS Online Account<\/a>. The IRS offers&nbsp;<a href=\"https:\/\/lnks.gd\/l\/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMzAsInVyaSI6ImJwMjpjbGljayIsInVybCI6Imh0dHBzOi8vd3d3Lmlycy5nb3YvbmV3c3Jvb20vb3B0aW9ucy1mb3ItdGF4cGF5ZXJzLXdpdGgtYS10YXgtYmlsbC10aGV5LWNhbnQtcGF5IiwiYnVsbGV0aW5faWQiOiIyMDIzMDQyNC43NTY3NzQ3MSJ9.US77Na6f3M8eBbq7Ps8KOz3UI5POR9xx1K_FlWjkySY\/s\/2937781287\/br\/163211627482-l\" target=\"_blank\" rel=\"noreferrer noopener\" target=\"_blank\">several options<\/a>&nbsp;to help taxpayers who are struggling to pay a tax bill.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Reply only if instructed to do so<\/strong>. Taxpayers don&#8217;t need to reply to a notice unless specifically told to do so. There is usually no need to call the IRS. If a taxpayer does need to call the IRS, they should use the number in the upper right-hand corner of the notice, and have a copy of their tax return and letter.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Let the IRS know of a disputed notice<\/strong>. If a taxpayer doesn&#8217;t agree with the IRS, they should follow the instructions in the notice to dispute what the notice says. The taxpayer should include information and documents for the IRS to review when considering the dispute.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Keep the letter or notice for their records<\/strong>. Taxpayers should keep notices or letters they receive from the IRS. These include adjustment notices when the IRS takes action on a taxpayer&#8217;s account. Taxpayers should keep records for three years from the date they filed the tax return.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Watch for scams<\/strong>. The IRS will never contact a taxpayer using social media or text message. The first contact from the IRS usually comes in the mail. Taxpayers who are unsure whether they owe money to the IRS can view their&nbsp;<a href=\"https:\/\/www.irs.gov\/payments\/your-online-account\" target=\"_blank\" rel=\"noreferrer noopener\" target=\"_blank\">tax account information<\/a>&nbsp;on IRS.gov.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>More information:<\/strong> <a href=\"https:\/\/www.irs.gov\/individuals\/understanding-your-irs-notice-or-letter\" target=\"_blank\" rel=\"noreferrer noopener\" target=\"_blank\">Understanding Your IRS Notice or Letter<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Editor&#8217;s note: <\/strong>Do you know about <a href=\"https:\/\/proconnect.intuit.com\/protection-plus\/\" target=\"_blank\" rel=\"noreferrer noopener\">Protection Plus<\/a>? This is a service you can opt into to help you resolve client matters with the IRS. Check out this recent <a href=\"https:\/\/accountants.intuit.com\/taxprocenter\/practice-management\/protection-plus-frees-up-firms-staff-to-work-on-tax\/\" target=\"_blank\" rel=\"noreferrer noopener\">case study with Manning Silverman &amp; Company<\/a>. There is a <a href=\"https:\/\/taxprocenter.proconnect.intuit.com\/tax-law-and-news\/que-sucede-cuando-los-clientes-reciben-cartas-del-irs\/\" target=\"_blank\" rel=\"noreferrer noopener\">Spanish-translation version<\/a> of this article for review.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Get helpful advice to help your clients respond to letters they get from the IRS, and check out Protection Plus.<\/p>\n","protected":false},"author":104275893,"featured_media":29217,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"rkv_reviewed_by_select":[],"rkv_browse_by_id":0,"rkv_cta_id":0,"rkv_optimize_for_pagespeed":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"useModifiedDate":false,"customPublishDate":"","customModifiedDate":"","_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"{title}\n\n{excerpt}\n\n{url}","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[509474089],"tags":[7649,646041815],"intuit_collection":[],"intuit_series":[],"coauthors":[509474241],"class_list":["post-28825","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tax-law-and-news","tag-irs","tag-protection-plus"],"header_image":"","yoast_head":"<!-- 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