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How to access and troubleshoot webinars and product training
by Intuit• Updated 1 week ago
We offer pre-recorded training videos for ProSeries, Lacerte, and ProConnect Tax. These videos walk you through common inputs to complete tax returns, as well as how to navigate the programs.
Table of contents:
If you'd like to review the training videos available for ProSeries or Lacerte:
- Sign in to My Account.
- From the left of the screen, select Training ⮕ Videos & docs.
If you'd like to review the training videos available for ProConnect Tax
- Log into ProConnect Tax.
- Select ⮕ Training portal
For live webinars:
We offer free live and recorded webinars for ProSeries, Lacerte, and ProConnect Tax. You can attend live webinars for CE credits, or watch recorded sessions on your schedule.
- See offerings on our webinar training page.
How do I download my certificate from the virtual conference?
- For the best experience, login to the Virtual Conference using Google Chrome.
- If needed, use the link below to watch a video on how to download certificates from our Virtual Conference environment.
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