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How to resolve ProConnect Tax diagnostic ref. 4589
by Intuit• Updated 8 months ago
This article will help you resolve the following error in ProConnect Tax:
"Form 1310: You must possess valid proof of death to e-file returns with Form 1310." (ref. #4589)
To resolve this diagnostic
- From the Input Return tab, go to Miscellaneous Forms ⮕ Deceased Taxpayer (1310).
- Scroll down to the Electronic Filing (1310) section.
- Check the Taxpayer (and spouse, if married filing jointly) possesses valid proof of death box.