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How to resolve diagnostic Ref. 8982 in ProConnect Tax

SOLVEDby Intuit4Updated July 27, 2023

When attempting to e-file your client's return, the following critical diagnostic may generate:

"Taxpayer's Signature Date is required for PIN signature e-file returns. To prevent this diagnostic from generating you can change the user option for \"Computer date as PIN Signature Date\" to \"Yes\" in Settings > Options > Tax Return. If a date is entered in screen 4, that date will be used as the signature date even when using the Computer Date as the Signature date to prevent this diagnostic from generating."

How to resolve critical diagnostic Ref. 8982:

  1. From the Input Return tab, go to General Electronic Filing e-file Signature Main Form.
  2. Locate the Paperless Filing Signature section.
  3. Select the checkbox labeled Computer date as PIN signature date [O], or enter the date in the Taxpayer's signature date field.

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