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T
tk20
Level 2
October 15, 2020

IRS does not show a record of tax return

  • October 15, 2020
  • 1 reply
  • 0 views

We e-filed our clients 2019 tax return which was accepted by the IRS on 8/5/20, according to the information in Lacerte.

Our client called today to let us know the IRS does not have a record of her 2019 tax return.  What is the best way to rectify this?

Thank you!

This topic has been closed for replies.

1 reply

I
IntJimmy
Level 3
October 15, 2020

You should contact the IRS paid practitioners hotline.

https://www.irs.gov/tax-professionals/practitioner-priority-service-r

    T
    tk20Author
    Level 2
    October 15, 2020

    Thank you!

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